How do I book a ticket with EconomyTravel.Com?
Simply enter your departure and arrival information in the EconomyTravel.Com request page using city names or 3 digit city codes. Our Internet Booking Engine performs a comprehensive search of the fares in the EconomyTravel.Com database and displays all flight options. Next, select the flights that most closely match your travel plans and complete the purchase by input of required information. Once you have completed your purchase, your paper airline ticket is delivered via USPS or FedEx; E-ticket confirmation numbers are sent via the U.S. Postal Service.

How fast do we get our tickets?
Airline tickets will be shipped to the credit card billing address of the cardholder only. This is to protect the cardholder and us of credit card fraud. Airline tickets with a departure date of over 30 days out will be shipped via USPS Priority Mail. Tickets with a departure date of 15-30 days will be shipped via Federal Express Saver Service. Average ticket delivery is 2 – 3 business days. We also offer expedited shipping for an additional charge. Invoices will be sent for Electronic tickets via US Postal Service.

How far in advance should I purchase my tickets to make sure I get them in time for my flight?
It is best to purchase your tickets as far in advance as possible. If you do purchase your tickets near the time of your flight, please purchase them at least 48 hours before your flight. Please allow extra time for weekends and holidays.

What is an E-Ticket (electronic ticket) and Do all of the airlines have the option of E-Tickets?
E-tickets, now offered by many major airlines, allow you to travel without a paper ticket, eliminating the worry of leaving your tickets behind. EconomyTravel.com offers e-tickets when they are available. We usually won't be able to determine whether e-tickets are available on flights until you make specific flight selections. Not all airlines offer E-Tickets. To qualify for e-tickets, your flights must be on only one airline. Using an E-ticket is very simple and completely secure.

How do I travel with an e-ticket?
If you purchase an e-ticket, you will receive an e-mail that includes your itinerary information and confirmation numbers. When you check in for your flight, give the ticket agent your name, flight number, a government-issued photo ID, and a paper copy of your itinerary or purchase receipt. Some airlines also require that you show the credit card used to purchase your ticket. If you are thinking about purchasing a ticket for a friend or relative who does not have access to your credit card, please call and check with the airline about their specific requirements.

Are there any differences between a published fare ticket and a consolidator fare ticket?
In short, no! Consolidator Airline Tickets are discounted airfares that are sold by most major Airline Companies to help fill seats. These tickets are usually below the lowest published fare available directly from an airline company. Most consolidator fare tickets allow advance purchase, seat assignments, and frequent flyer mileage.

Are prices displayed for one-way or roundtrip?
When you select the time, date, number of passengers, etc., you are given the option of one-way or roundtrip travel. If you select roundtrip, the price given includes your ticket there and back.

According to your site, I can hold my tickets without commitment. Can I hold my reservation on the Internet without purchasing a ticket? No! This feature is only for you to hold tickets while you are looking up details. It will only hold them for about 10 minutes while you are on the site. Once you have logged out, your tickets are no longer held.

What is the difference between the “current fare” and the “new fare”?
To provide our customers with the lowest prices and most accurate information, our web site is constantly updating. The "current fare" is the fare when you first request information. The "new fare" is an updated fare since the "current fare" first appeared. Because there are a limited number of seats on any given plane and because rates from the airline are constantly changing, sometimes the seats you are looking at will change in price or become unavailable while you are visiting our web site. The price you pay is the fare at the time of booking.

How can I pay for my tickets?
In order to purchase a ticket from Economy Travel, you must have a valid credit card with a billing address in the United States. This address is where we will send your tickets.

Can I use my debit card to purchase airline tickets?
Yes, all flight reservations may be purchased using debit cards that allow for such purchases. However, we do not recommend using debit cards.

Can I book my reservation on-line any time?
Yes, You can book on-line 24 hours/day, 7 days/week. Our agents are in the office Monday – Friday from 9 am to 6 pm. Bookings made outside of our normal business hours will be ticketed the following business day. Fares are subject to price and availability at the time of ticketing for published fares.

Do you verify Credit Cards before a transaction?
Before any tickets can be processed, we verify that the credit card billing address matches the address provided and that the credit card is a valid card. If the amount of the transaction is $500 or more and for one-way purchases, we may require additional faxed verification.

Can I purchase tickets for someone else?
You may purchase airline tickets for travelers other than the holder of the account by entering the other traveler's information during purchase. The credit card holder will need to complete a credit card authorization form and fax to our office. We will provide this form either by email or fax. This form says it is ok for the passengers to use the credit card. The credit card holder will need to fill out the credit card authorization and fax it, along with a photocopy of the credit card holder's driver license and the credit card being used to us. We'll make sure everything is ok and issue the tickets. Please note: the tickets are sent to the credit card holder. This system protects the credit card holder and us from unauthorized use of the card.

Can I book a ticket for an unaccompanied minor?
Many airlines welcome unaccompanied minors on their flights. To ensure a safe, comfortable, and fun trip for unaccompanied minors, you should call the airline to discuss its policies and services. Here is some basic information: Younger children (typically under the age of 5) are often not eligible for unaccompanied minor service and must be accompanied on the same flight and in the same compartment by an older passenger (typically 15 years or older). Unaccompanied minor service is often mandatory for children (approximately ages 5-14*), but optional for teenagers (approximately ages 15-17). The ages depend on which airline they fly. A fee is usually charged at check-in for unaccompanied minor service. Expect to pay $30 or more each way. With unaccompanied minor service, the airline will usually want to know who is meeting the minor at the destination. Proof of identification for the receiving adult is often required. Forgetting this required identification can cause unpleasant delays so make sure you know the airline's expectations. Again, please call the airline prior to purchasing tickets and inquire about unaccompanied minors.

Do you accept international Credit Cards?
Yes. In order to process a reservation with an international credit card, the credit card holder will need to complete an authorization form and send to our office. We will provide this form either by email or fax. This form says it is ok for the passengers to use the credit card. The credit card holder will need to fill out the credit card authorization and fax it, along with a photocopy of the credit card holder's driver license and the credit card being used to us. We'll make sure everything is ok and issue the tickets. Please note: the tickets are sent to the credit card holder. We understand that many times minors or people without credit cards need to travel but they also must protect themselves from credit card fraud. This system protects them and gives them authorizations that they can keep on file.

My name is misspelled in the ticket. Will this cause any problems? What do I need to do?
The name on your ticket must match the name on your government issued photo ID. If your name is misspelled on your ticket or reservation, please call us at (888) 222-2110.

Why is this particular destination not listed on your site?
Although EconomyTravel.Com offers the ability to make travel arrangements to many parts of the world we currently do not support travel to the destination about which you have inquired. Please check with us again as new destinations and services are added to our site frequently. To make immediate travel arrangements for this specific destination, it will be necessary to contact the airline(s) directly.

Why can't I find available flights online?
There are several reasons: The flights may be sold out. The schedule may require more than one airline carrier to connect and the booking engine may not recognize this. The flight schedule may require more than 2-3 segments each way and the booking engine cannot process. If you do not find available space for the requested international airfare, please telephone a live agent during normal business hours. Sometimes we can find available space for the requested airfare, or a similar price fare when the booking engine cannot.

Why can’t you issue all airlines?
There are a small number of airlines for which we are currently unable to book tickets. Those airlines are:

• Balkan-Bulgarian Airlines
• Debonair
• Gulf Air
• Pakistan International
• Syrian Arab Airlines
• Aegean Airlines
• Ryan Air
• Cronus
• JAL
• LTU
• Condor Flug

This list will be updated as changes occur.

Can I get a refund if I can't take my trip?
Tickets sold by EconomyTravel.Com are generally non-refundable. Some tickets allow cancellations, with a penalty ranging from $200 up to the full amount of the ticket. Restrictions on changes and cancellations are set by the airlines, due to the nature of the discounted tickets. Once payment has been submitted, changes to your booking are subject to a $200 fee plus the difference in the fare at the time the change is made. It is also subject to availability at that time. Until you contact us and we determine the specific rules of the ticket you purchased and the changes you want to make, we're only able to provide you with the general policies outlined above. Our Customer Service Representatives will calculate additional charges on the day you contact us.

How do I cancel my flight?
To cancel your flight, call EconomyTravel.Com (888) 222-2110. Depending on the fare you purchased, tickets may or may not be refundable.

Can I change my flight after I booked?
If you need to make changes to your trip, please call EconomyTravel.Com at (888) 222-2110 for cost, details and assistance.

How long will it take to receive my refund on refundable tickets?
When a ticket is returned to us, we have to wait for the airline to reimburse the cost to us before we can issue a refund to the customer. As a result, it will take 4 to 6 weeks for the customer to receive the refund. Please note that refunds to a debit/check card can take much longer to process. Check with your financial institution for specific information.

If I have flight reservations and the airline changes my itinerary, will EconomyTravel.Com notify me?
Yes. If the airline changes your itinerary, EconomyTravel.Com will e-mail you the change information. You may also view your updated itinerary at www.mytripandmore.com. If you need more information -- or if the change impacts your trip -- please call EconomyTravel.Com at (888) 222-2110, or e-mail general@economytravel.com . We'll continue to monitor your reservations throughout your journey and make every effort to alert you to any further airline changes. We highly recommend you contact the airline direct 48 – 72 hours before your trip to verify flight times as the airlines do not notify us of all schedule changes.

Do I need a transit visa?
It is important that you know your passport, visa, and health requirements, which vary by destination. Make sure you get all the information you need, well in advance of your trip. Due to the many different requirements we do not have the information here in our office. We recommend that you contact the embassies of the countries you are visiting.